Frequently Asked Questions about Malaysia 4D

Account Registration

To register an account, click on the "Register" button. Fill in the required personal details, create a secure password, and agree to the Terms & Conditions. Once registered, you can log in to start using the platform.

How to Deposit Funds

To deposit funds, log in to your account and navigate to the "Top Up” section in the user menu. Choose your preferred payment method, input the deposit amount, and follow the instructions to complete the transaction. Deposits are typically processed instantly, but may vary depending on the payment method.

Responsible Gaming

4DGrab promotes responsible gaming practices. If you feel that you are spending too much time or money, or if you need assistance managing your gaming behavior, please use the self-exclusion tools available in your account settings. We also provide links to resources for problem gambling support.

How to Update Personal Information

If you need to update your personal details (e.g., address, phone number), simply log in to your account, go to "Account Settings," and update the information as needed. For any major changes (like email or password), additional verification may be required to ensure your account’s security.

What to Do if I Forget My Password?

If you've forgotten your password, go to the login page and click on "Forgot Password." You will be prompted to enter your registered email address. A reset link will be sent to your inbox, allowing you to create a new password. If you do not receive the link, check your spam or junk folder.

Transaction Fees

4DGrab does not charge any transaction fees for deposits or withdrawals. However, depending on your payment provider or bank, there may be additional fees. Please check with your payment provider for more details.

Customer Support

If you have any issues or inquiries, 4DGrab offers customer support via live chat, email, and phone. Support is available 24/7 to assist with any questions regarding your account, deposits, withdrawals, or general platform use. Visit the "Contact Us" page for more information.

Can I Use Multiple Payment Methods?

Yes, 4DGrab allows you to use various payment methods for deposits and withdrawals, including bank transfers, credit/debit cards, and e-wallets. You can manage your payment methods through the "Payment Settings" in your account.

Is There a Mobile App for 4DGrab?

Currently, 4DGrab does not offer a dedicated mobile app, but the website is fully optimized for mobile devices. You can easily access and use the platform through your smartphone’s browser.

What Happens if I Experience a Technical Issue?

If you encounter any technical difficulties while using 4DGrab, such as problems with loading the website, deposits, or withdrawals, please contact our customer support team immediately. We will work with you to resolve the issue promptly.

Are There Any Restrictions on Who Can Play?

4DGrab complies with all applicable local laws and regulations, so access to certain games or features may be restricted depending on your location. Please verify that online gaming is permitted in your country or region before participating.